Frequently Asked Questions

Please email dentalrecords@uw.edu to request a copy or your records and or x-rays for a nominal fee.

Unfortunately, the School cannot offer free or sliding-scale care. Payment is due at the time of treatment, and our clinics accept several dental insurance plans.

Our dental student clinics offer care at fees approximately 30-40 percent lower, than fees at Seattle-area dental offices.  Call 206-616-6996 if you have any questions.

The CareCredit Card is a credit card for medical or dental care that offers no-interest payment plans, low monthly payments and an easy application process that allows for treatment to begin immediately upon credit approval. Applications for the CareCredit Card can be done in our offices or at home. To apply at home by phone call 1-800-365-8295, or visit the CareCredit Card website.

Please visit our Fees and Insurance page for more information.

The School of Dentistry cannot provide child care services for patients while they are receiving care. Children cannot be left unattended in the reception areas. Children are not allowed in any clinic treatment area if they are not the patient receiving care.

*PLEASE NOTE: Pets are not allowed in the building, except for service animals.

Paid parking is available in the UW’s S-1 parking area on the south side of the Health Sciences Center and in the underground Triangle Parking Garage on Pacific Street. We do not validate parking. Patients are encouraged to use King County Metro bus service to the Health Sciences Center, which is served by multiple lines from all parts of the greater Seattle area.

Because students need to deliver patient care to graduate, it is particularly important that you keep your scheduled appointments. If you need to change your appointment, please call your assigned dental provider or clinic patient care coordinator at the number on your appointment card or 206.616.6996 as soon as possible. This will allow us to give another patient your appointment time.

Yes! At the UW Dentistry Faculty Practice, patients receive care by highly-skilled, experienced UW School of Dentistry faculty. For an appointment, call 206-685-8258 or email uwdentists@uw.edu.

Yes; we offer a complete range of specialized dental care. Each department has individual requirements regarding acceptance for care. In some cases you may need X-rays and a referral from the dentist who initially treated or examined you. For additional information, please contact the department directly:

• Patient Rights & Responsibilities Brochure (English) (PDF)
• Patient Rights & Responsibilities Brochure (Arabic) (PDF)
• Patient Rights & Responsibilities Brochure (Chinese Simplified) (PDF)
• Patient Rights & Responsibilities Brochure (Chinese Traditional Hongkong) (PDF)
• Patient Rights & Responsibilities Brochure (Russian) (PDF)
• Patient Rights & Responsibilities Brochure (Spanish) (PDF)
• Patient Rights & Responsibilities Brochure (Ukrainian) (PDF)