For emergencies call 911
For gas smells on the Seattle campus, call UW Facilities at 206-685-1411 (answered 24/7) to investigate building systems and equipment for leaks.
Service Tips
- Always reply on the same Dentfix return email to maintain work request continuity.
- For “Location and Concern”, summarize your need briefly in the Subject line; Dentfix ticket subject lines can be viewed by the entire maintenance staff in real-time via work cell phones, this can shorten response time.
- Use the Dentfix ticketing system, if possible, instead of leaving office messages at the Maintenance Office 206-543-1419. Phone replies are answered usually within 24 hours with the exception of holidays and weekends.
- The dentfix@uw.edu is an electronic ticketing service for Dental Maintenance. The primary role is to support all the clinics and departments with an emphasis of prioritizing clinical equipment supporting patient care and simulation lab equipment supporting pre-clinical education.
Facilities Maintenance
UW Facilities, handles building related work orders involving building trades. Examples of facility type requests are: overhead lighting; ceiling tiles; plumbing issues; heating and cooling or room temperature corrections; floor coverings; floor maintenance; doors; windows (i.e., window damage, coverings, tinting, and cleaning); elevators; locks (re-keying, lost keys, lock changes); alarms; eye-wash stations; and safety showers. Please note that Dental Maintenance does not manage Facilities (CareTeam) work orders.
Main campus work requests related to the building, structure, or environmental controls place your request through the UW Facilities Service Request, or call 206-685-1900.
Magnuson/Sand Point (Bldg.#25) work requests related to the building, structure, or environmental controls place your request with Service@Kidder.com, or call 425-457-3251.
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