UW School of Dentistry
Dental Urgent Care Clinic (DUCC)
Are you experiencing discomfort, swelling or feel you need immediate dental care? Dental urgent care service is open to the general public for a modest fee. The patient services provided are usually limited to the urgent condition, and follow-up dental care may be suggested to be completed at another time.
Patients with severe symptoms and needs may be prioritized. Urgent care clinic wait times can be unpredictable because of the nature of emergencies and availability of providers. Referral may be necessary to another clinic or specialty for more complex needs.
At times, appointments in excess of our normal volume are allowed due to severity of swelling and pain symptoms. These additional patients will be assessed and may be re-appointed if we are unable to provide care that day.
What to Expect
Services provided include assessment, diagnosis and treatment of urgent and emergent dental needs. Pain relieving care includes temporary, sedative and routine fillings, acute periodontal care (swelling, abscesses), routine extractions and incision and drainage of infections. Other services include initial assessments of jaw joints, head and neck muscles, salivary glands and orofacial pain.
Teeth requiring root canal therapy are usually assessed in the urgent care clinic and referred to the Endodontics clinic. If you already have a referral slip for root canals or extractions, you can directly telephone the Endodontics or Oral Surgery clinics.
Non-urgent care, teeth cleanings, ongoing maintenance care, complex treatment needs may be referred to a different clinic. If you are interested in becoming a patient of the UW School of Dentistry, please schedule an appointment with the Dental Student Clinic.
Dental services are provided by student dentists and supervised by faculty dentists.
Dental Urgent Care Clinic starts answering the telephone at 8:30 a.m. and stops during lunch and after 4:30 p.m.
Patient Central Registration is open at 9:00 a.m. and 1:00 p.m. for new patient registration and updates with past patients.
Dental Urgent Care Clinic hours of clinic operation are 9:30 a.m. – 12:00 p.m. and 1:30 – 4:30 p.m.
Please expect to stay the entire morning or afternoon clinic session.
Appointments are scheduled on a day-by-day basis and availability. Due to the high volume of urgent patient care provided, there is no guarantee that a “walk-in” patient will be seen, so it is strongly encouraged to make an appointment.
Once you have an appointment, you will be required to first register as a new patient in the School of Dentistry Central Registration office, which is in Room B307. Please visit Central Registration office in B307 if there are changes of insurance, address or name. Please visit our Location and Directions page for maps, transit, and parking information.
For the safety of all involved, children and guests are not allowed in the dental operatories. Children cannot be left unattended in the reception area or any part of the building.
Fees and Insurance
You will be required to pay with cash, check, credit card, or supply your insurance card and any co-pay required. We are a fee-for service clinic operating with fees less that the average of the surrounding area. We do not offer a sliding fee scale nor can we offer charity care. Please note that it is the patient’s responsibility to ensure payment for services. If you have insurance, please contact the company to confirm your coverage and that the UW School of Dentistry is an approved provider. More information on patient care here at the UW School of Dentistry.
If you have a dental emergency, and it is after hours, on the weekend, or a holiday, you can go to a local hospital emergency room for care. For information on contacting and getting to the UW Medical Center Emergency Room, please visit the UW Medical Center’s website