Continuing Dental Education

CE1721 Beyond 32 Teeth

How To Put On An Amazing Daily Dental Show!

Lisa Knowles, DDS

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This course is offered in partnership with the Washington Dental Hygienists’ Association.

Course Description

It’s no longer enough to be a technical expert in the field of dentistry. You have to put on a show—every single day. The daily dental show is easier to produce once you know how to create a script and perform authentically with charisma. Dr. Knowles takes a deep look into interpersonal communication, marketing, and the business side of running your own show. Dr. Knowles will teach you how to provide a broader, more comprehensive, approach to dentistry by intertwining oral and systemic health indicators into the patient conversation. This trust building technique will keep your patients’ attention and help them accept treatment from you more easily. Your bottom line will soar once your office runs as smoothly as a Broadway show!

Course Objectives

As a result of attending this course you will be able to:

  • Create a memorable, consistent office culture that pays off financially.
  • Demonstrate an understanding between a patient’s oral health and overall health.
  • Build relationships between fellow healthcare professionals.
  • Gain the trust of your patients quickly with less stress.


Dr. Lisa Knowles
Dr. Lisa Knowles

Lisa Knowles is a visionary thinker and looks at the whole picture as well as the whole patient. She speaks and thinks broadly about dentistry beyond 32 teeth and works to help others understand the oral and systemic connections between dentistry and medicine. She writes for several dental trade journals including Dental Economics, Dr., Dental Products Report, and for her own blog at

She graduated from Alma College with a major in Communication and a minor in Biochemistry. After graduation from the University of Michigan School of Dentistry in 1998, she completed a general practice residency at the Veterans Medical Center in Ann Arbor. She is an adjunct professor at the University of Detroit Mercy School of Dentistry and serves as a trustee for the Michigan Dental Association. Dr. Knowles, her husband, and her two children live in East Lansing. Her private practice is in East Lansing as well.


  • Lisa Knowles has no relevant financial relationships to disclose.
  • The staff of the University of Washington Office of Continuing Dental Education have no relevant financial relationships to disclose.

Course Logistics

Friday, November 3, 2017

Shoreline Conference Center
18560 1st Ave NE
Shoreline, WA 98155

This course is designed for the whole dental team.

Register for this class online through WSDHA here.

Registration and Continental Breakfast: 8:00am – 8:30am
Course: 8:30am – 4:30pm

TUITION – price includes lunch:
Through September 15, 2017
$145/WSDHA RDH Member
$165/Non-Member RDH, Assistant or Staff

Through October 31, 2017
$165/WSDHA RDH Member
$180/Non-Member RDH, Assistant or Staff

After October 31, 2017
$190/WSDHA RDH Member
$205/Non-Member RDH, Assistant or Staff

CREDITS: 7 hours

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The University of Washington is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

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The University of Washington is a member of the Association for Continuing Dental Education.

University of Washington designates this activity for 7 continuing education credits.