DENT 551-557

Clinical Practice Management II

Sandra Phillips

1 Credit Per Quarter, 7 Credits Total / Quarters 9-15 (Autumn-Summer, Third Year + Autumn-Spring, Fourth Year)

Course Description

Designed to provide the student with the knowledge required to manage a patient pool during the clinical program and in a future dental practice including: obtaining a patient pool, comprehensive treatment planning, patient management in accordance with professional codes, risk management strategies, patient financial account management and contemporary biohazardous materials compliance guidelines. The student receives a grade for each of the seven quarters.

Educational Objectives

The student will gain knowledge and skills to manage a patient pool during the clinical program and in a future practice. The objectives will be for the student to be able to (1) obtain a patient pool, (2) engage in sound risk management strategies, (3) manage patient records, (4) demonstrate ethical and professional conduct and (5) practice dentistry in accordance with federal, state and local safety regulations.

Course Outline

Clinical care and patient management in junior and senior clinical sessions.

Course Expectations

To successfully meet the requirements of this course, the student must demonstrate his/her understanding of patient management through chart and financial audits, periodic special dental client reviews, normal business of the Office of Clinical Services, investigation of any complaints, investigation of any legal claim, and review of sterilization logs, documentation of workstation evaluations and observations of aseptic operating technique.

Effective Winter Quarter 2007, completion of on-line course evaluation is a requirement of this course. Failure to comply will result in an “Incomplete” grade being assigned.

Competencies Addressed

  • UWSOD Competency 2: Communicate the risks and benefits of proposed care and alternative treatment strategies available, then obtain expressed consent for treatment conveyed by a patient or legal guardian.
  • UWSOD Competency 3: Formulate a comprehensive treatment plan based on diagnostic findings, then implement treatment in a safe, properly sequenced and timely manner.
  • UWSOD Competency 18: Practice dentistry within the ethical standards of the dental profession and the law.
  • UWSOD Competency 20: Utilize business and management skills to conduct an efficient and effective clinical practice.
  • UWSOD Competency 24: Evaluate different models of oral health care management and delivery.

Course Outline

Lecture topics include: planning and developing a dental practice, including the advantages and disadvantages of establishing a new practice and associateships; managing a dental practice, including laws and regulations, office money management, working with staff, and time management; participation in role playing exercises in interviewing and training dental auxiliaries.


  • Clinical Practice Management (Syllabus), DENT 551-557
  • Clinic Procedures Manual, University of Washington School of Dentistry
  • Course Website

*last updated: 2/12/2013

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