Computers and Your Dental Office – Learning to Live in Harmony
Marcus Bing, Information Technology Expert
CREDITS: 3 hours
* This course is eligible for a 10% tuition discount if you are a current member of the UW Dental Alumni Association.
Most dentists and their staff never had the opportunity to take a course on “Dental Computing”. Information currently available is usually from friends, nerds using tech-speak, trade articles, other dentists, and a plethora of salesmen touting “the best dental technology EVER”. I am going to talk with you about the mysteries of computing, in terms YOU can understand.
The computer industry is like no other industry in that you generally don’t get what is advertised or expected. In fact, all software, is basically sold AS-IS, with known defects and no warranty if the software doesn’t work, or your data is damaged or lost. In addition, computer systems are generally not very user friendly and frequently don’t communicate well with other devices on the network. With the number of different company’s components in a complete computer system, it’s nothing short of a miracle that they even turn on.
This is a forum in which there are NO dumb questions, where salesmen are not allowed, and we will all learn what to expect and not expect from technology and the vendors who provide it. Only then, can we live in digital harmony.
WARNING: this course contains sarcasm and may not be suitable for some audiences. Please attend at your own RISK!
What we’re going to talk about:
- Current State of Affairs – How did we get here
- Mainframes to PCs, tablets and clouds – Oh My!
- Dental Computing – where it started and where it’s headed
- 12 Truths about Computers
- Components of a Dental Network
- Dental Applications
- Dental Management System
- Image Management/Capture System
- Letter writing Systems
- Electronic claims
- Internet & Browser
- Ongoing Maintenance and Support
- Backup systems
- The manufacturers and suppliers
- Remote Access
- Support & Integration
- Choosing system integrator
- Support from application/hardware vendors
As a result of attending this course, you will:
- Have a better understanding of how the computer industry works and what to expect when employing computer technology.
- Know all about computers and servers – the differences between them, the quality of their components and how to purchase the right ones for your practice.
- Have a better understanding of network security and potential risks.
- Be able to communicate effectively with technology integrators and ensure that they understand your needs and expectations.
MARCUS BING, Medical/Dental Division Manager at NextpointIS, has been working in the computer industry for 18 years. Since 2001 when he formed his own company, Monroe Data Solutions, Marcus has focused his consulting and technical services to the dental industry. He enjoys an excellent reputation in the industry for his humor, honesty and judgment, and is among the best at making technology understandable, and tolerable, for his clients. He “Tells It Like It Is” and coaches his clients on how to live in today’s far-less- than-perfect digital world.
Marcus graduated from Wittenburg University (Ohio) with a BA in Business and Economics. After school he worked for an international software development company where he watched computer technology evolve from mainframes to the PCs we know today.
Marcus provides pre-construction consulting for new or re-modeling offices, consults on hardware and software acquisition, and manages systems installation, integration services, system training and post installation maintenance services to dental and other small business clients. He fully understands what most of you don’t know, and what you need to know, to successfully live with computer systems, their vendors and support resources.
The University of Washington is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
The University of Washington is a member of the Association for Continuing Dental Education.
University of Washington designates this activity for 3 continuing education credits.